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Module 8 · Lesson 8.3 · 12 min

Proposals in Minutes

Generate a tailored proposal from a skill and the client conversation, checked by your reviewer before it goes out.

Module 8
Revenue Playbooks

Sales, marketing and customer service that run on your AI department

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Bruno Ashford · Module 801 / 13
Why start here
Put your AI department where the money is first. Every hour saved here is an hour closer to a customer.
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Bruno Ashford · Module 802 / 13
The six playbooks

From stranger to happy customer

  1. 1Lead researchKnow them before you call
  2. 2Follow-upNo lead goes quiet
  3. 3ProposalsSame-day, tailored
  4. 4ContentOne idea, a week of posts
  5. 5CampaignsCost per customer, not clicks
  6. 6ServiceRight tone, right escalation
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8.1 Lead research

Research stops being the skipped step

The researcher cites a source for every fact.

  • Sharp ideal customer profile first
  • Parallel batches of five
  • Contact fits of 4 and 5
  • Public business information only
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8.2 Follow-up
Leads rarely say no. They go quiet when you do.
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8.2 The morning routine

15 minutes that close the leak

CRM in, drafts out, you send.

  • Overdue list, read-only
  • A specific reason to reply
  • Under 80 words each
  • Log it, set the next date
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8.3 Proposals

Transcript to proposal

  1. 1CaptureCall notes or transcript
  2. 2DraftSkill plus pricing rules
  3. 3ReviewReviewer catches blockers
  4. 4DecideYou resolve every [CONFIRM]
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8.4 Content engine

One real idea, four formats

Consistency beats inspiration.

  • Ideas file from real customers
  • Voice written in CLAUDE.md
  • Post, caption, email, script
  • Human approves before publishing
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8.5 Campaigns (illustrative numbers)

Ask the business question

CampaignCost per leadCost per customerVerdict
Branded search$18$42Scale
Meta prospecting$9$190Fix or pause
Retargeting$14$65Keep

Illustrative example. Cheap leads are not cheap customers.

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8.6 Customer service

Always escalate these to a human

Write these rules before drafting a single reply.

  • Refunds and money
  • Legal or safety issues
  • Health questions
  • Strong emotion, public complaints
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Measure it (illustrative targets)

What owners typically track

5 minresearch per lead, down from 20
0leads without follow-up after 7 days
Same dayproposal turnaround
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Project

One playbook, end to end, measured

Lead, research, contact, follow-up, proposal.

  • Log hours before you change anything
  • Run it for two weeks
  • Log hours after
  • Turn hours into money
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Recap
AI drafts, researches and remembers. You decide, relate and close. That is the split that grows revenue.
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01 / 13

Use ← → to move. The marker highlights text and the pencil draws on the slide; navigation locks while you annotate. Undo removes the last mark, Esc exits.

1Build or refine your proposal skill

In Module 5 you turned SOPs into skills. Your proposal skill should hold the structure (situation, goals, approach, scope, timeline, investment, next steps), your pricing rules, your terms and two examples of winning proposals.

2Capture the conversation

Save the call transcript or your notes into the project, for example clients/acme/call-2026-10-02.md. If you record calls with a meeting tool, export the transcript. The richer the input, the more tailored the proposal.

3Generate the draft

Ask for a proposal that quotes the client's own words back to them. People buy when they feel understood.

Prompt for Claude
Using my proposal skill, write a proposal for the client in clients/acme/call-2026-10-02.md. Use their exact words when describing their problem and goals. Apply the pricing rules from the skill and show the calculation. Offer three options (essential, recommended, complete). Mark anything you had to assume with [CONFIRM]. Save it to clients/acme/proposal-draft.md.
4Review before anyone sees it

Run the reviewer from Module 7. Wrong client names, wrong totals and promises you cannot keep are blockers. Fix, then review again.

Prompt for Claude
Use the reviewer subagent on clients/acme/proposal-draft.md. Fix every blocker and important issue, run the review again, and list any [CONFIRM] items I still need to decide.
5Decide, then format

Resolve the [CONFIRM] items yourself. Then ask Claude to produce the final format you send, such as a Word document or PDF using your template. The judgement stays yours; the typing does not.

Speed wins deals. The company that sends a clear, tailored proposal the same afternoon often beats a cheaper competitor who sends a generic PDF four days later. Yet most owners write proposals late at night, copying last month's file and hoping they changed every client name.

In this playbook your call notes or transcript go in, your proposal skill does the structure, your pricing rules do the numbers, and your reviewer catches the mistakes. You spend your time on the one thing only you can do: deciding what to offer.

Key points

  • Same-day proposals win deals that four-day proposals lose.
  • The skill holds structure and pricing; the transcript holds the client's words.
  • Assumptions are marked for you to confirm, never hidden.
  • The reviewer runs before any client sees a proposal.

Avoid

  • Letting the agent invent scope or prices not covered by your rules.
  • Sending without resolving every [CONFIRM] item.
  • Copying last month's proposal as the input instead of the real conversation.
Real-world example: a marketing agency

A marketing agency used to take three to four days to send proposals after discovery calls, because the founder wrote each one personally. With a proposal skill fed by the call transcript, the first draft is ready within an hour of the call. The founder spends 20 minutes adjusting the options and pricing, the reviewer checks it, and the proposal goes out the same day. The founder says clients now comment that the proposal 'sounds exactly like our conversation'.

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