A few quick questions. I'll come back personally, one company at a time, US and UK.
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Module 5 · 5 lessons · 62 min
Skills: Turn Your SOPs Into Executable Playbooks
5Skills: Turn Your SOPs Into Executable PlaybooksModule 5 · OverviewSkills: Turn Your SOPs Into Executable Playbooks
Module 5
Skills: Turn Your SOPs Into Executable Playbooks
Write it once. It runs the same way every time.
Bruno Ashford
Be honest
When did someone last open your SOP document?
Bruno Ashford
What a skill is
An SOP that actually runs
A folder with a SKILL.md file.
Name and description at the top
Steps, rules and examples below
Loads only when the task needs it
Or call it with /skill-name
Where skills live
Project or personal
Type
Location
Use for
Project
.claude/skills/<name>/SKILL.md
Company playbooks, shared with team
Personal
~/.claude/skills/<name>/SKILL.md
Your own habits, every project
Your first skill
Fifteen minutes, five moves
1PickYour most repeated task
2DescribeExplain it like to a new hire
3GenerateClaude writes the SKILL.md
4EditRead it like a manager
5RunWith the slash, then without
Multi-file skills
Examples beat instructions
Show your best work, not a description of it.
template.md for structure
examples/ for tone and length
checklist.md before handover
Keep SKILL.md lean
Skills vs. everything else
One job each
Tool
Job
Think of it as
CLAUDE.md
What is always true
The handbook
Skill
How a task is done
The playbook
Subagent
Separate, large work
A specialist colleague
Connector
Reach other tools
Access
Hook
Enforce a rule
A locked door
Illustrative, based on the examples in this module
What a tested skill changes
60 to 10minutes per proposal
3test cases minimum
0red lines broken
Testing
Three inputs, every time
One passing example proves almost nothing.
Normal case
Difficult case
Edge case with missing data
/clear between each test
Fixing
Fix the instruction that caused the failure. Then rerun every test.
Bruno Ashford
Your project
Three tested skills
Proposal, complaint reply, weekly report, or your own.
Real anonymised examples
Nine tests passed
Triggers from plain English
Visible in /skills
Recap
Your best way of doing things should not depend on who is in the office today.
Bruno Ashford
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Use ← → to move. The marker highlights text and the pencil draws on the slide; navigation locks while you annotate. Undo removes the last mark, Esc exits.
Write a process once and have it run the same way every time, by anyone on your team.
